Shift Manager: Lead Team & Service (Flexible Scheduling)

G & P Enterprises Inc; Newport (RI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

G & P Enterprises Inc is seeking an experienced Shift Manager to oversee restaurant operations during shifts. You will create employee schedules, supervise staff, and assign duties to ensure smooth service. A strong leader with restaurant experience is ideal.

The role emphasizes managing team performance, delivering excellent customer service, and maintaining safety and inventory controls to drive daily results.

Qualifications

• Must have a high school diploma or GED.
• Food service experience preferred.
• Proficiency with Microsoft Office and POS systems.
• Strong leadership and communication skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Communication

Problem solving

Customer service

Team management

Pressure handling

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

G & P Enterprises Inc is seeking an experienced Shift Manager to oversee restaurant operations during shifts. You will create employee schedules, supervise staff, and assign duties to ensure smooth service. A strong leader with restaurant experience is ideal.

The role emphasizes managing team performance, delivering excellent customer service, and maintaining safety and inventory controls to drive daily results.