Shift Manager: Lead Team & Guest Experience

Sonic Drive-In; Pennsylvania; On-site; USD 21,000 - 30,000; Full time

Job summary

SONIC Drive-In is seeking a Restaurant Shift Manager to support the General Manager and Assistant General Manager in daily restaurant operations. You will lead teams, ensure guest satisfaction, and uphold safety and sanitation standards while managing shift-level priorities.

The role requires strong leadership, excellent communication, and the ability to work nights, weekends, and holidays as needed. This position is open for both full-time and part-time schedules at our Pennsylvania locations.

Qualifications

• Strong leadership and communication abilities.
• Positive attitude under pressure and during peak times.
• Resiliency—adapting approaches to improve results.
• Eagerness to learn and grow professionally and personally.
• Able to prioritize tasks and manage competing demands.
• Solid basic math and reading skills for daily operations.

Responsibilities

• Assist GM and AGM in daily restaurant operations.
• Help hire, train, supervise, and develop staff.
• Drive guest satisfaction and encourage repeat visits.
• Provide clear expectations and ongoing feedback.
• Maintain an upbeat atmosphere during shifts.
• Manage food, paper, labor, and guest service within standards.
• Enforce safety and sanitation policies.
• Ensure compliance with laws and regulations.

Skills

Leadership

Communication

Positive attitude

Resiliency

Willingness to learn

Prioritization

Math & reading skills

Flexible hours

Job description

SONIC Drive-In is seeking a Restaurant Shift Manager to support the General Manager and Assistant General Manager in daily restaurant operations. You will lead teams, ensure guest satisfaction, and uphold safety and sanitation standards while managing shift-level priorities.

The role requires strong leadership, excellent communication, and the ability to work nights, weekends, and holidays as needed. This position is open for both full-time and part-time schedules at our Pennsylvania locations.