Shift Manager — Lead Team, Elevate Service & Sales

Arby's; O'Fallon (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

HSA

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Employee Resource Group(s)

Tuition Reimbursement program

Job summary

Flynn Arby’s is seeking a Shift Manager to join our team. The role focuses on overseeing daily operations, guiding staff, and ensuring exceptional customer experiences in a fast-paced restaurant environment.

Responsibilities include training, adherence to policies, driving sales, managing inventory, and collaborating with management to optimize processes. Flexible availability for evenings, weekends, and holidays is required.

Qualifications

• Minimum of 2 years of supervisory experience in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory experience

Team leadership

Communication skills

Organizational skills

Time management

Flexibility (nights/weekends/holidays)

Job description

Flynn Arby’s is seeking a Shift Manager to join our team. The role focuses on overseeing daily operations, guiding staff, and ensuring exceptional customer experiences in a fast-paced restaurant environment.

Responsibilities include training, adherence to policies, driving sales, managing inventory, and collaborating with management to optimize processes. Flexible availability for evenings, weekends, and holidays is required.