Shift Manager: Lead Team, Elevate Guest Experience

McDonald's; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay + incentives

Employee discounts & free meals

Paid sick leave / PTO

Tuition reimbursement

Training & advancement

Weekly direct deposit

401k plan

Medical, dental, vision

Job summary

McDonald’s Nashville is seeking a Shift Manager to oversee crew scheduling, supervise daily operations, and ensure an outstanding guest experience in a fast-paced environment. You will lead with hands-on coaching and maintain high standards for service and teamwork.

This role requires strong communication, a customer-focused mindset, and a passion for helping others, with opportunities for advancement within a franchise-owned restaurant.

Qualifications

• Customer-focused, service-minded with strong interpersonal skills.
• Ability to communicate effectively and anticipate customer needs.
• Experience thriving in a fast-paced restaurant environment.

Responsibilities

• Lead the experience: oversee crew scheduling and daily operations.
• Inspire and empower team to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet standards.
• Take action to improve safety, inventory, and profitability.
• Foster training and ongoing education to grow the team.

Skills

Customer service

Communication

Leadership

Job description

McDonald’s Nashville is seeking a Shift Manager to oversee crew scheduling, supervise daily operations, and ensure an outstanding guest experience in a fast-paced environment. You will lead with hands-on coaching and maintain high standards for service and teamwork.

This role requires strong communication, a customer-focused mindset, and a passion for helping others, with opportunities for advancement within a franchise-owned restaurant.