Shift Manager — Lead Team & Elevate Guest Experience

Dunkin' Donuts; Bainbridge Township (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount

Best-in-Class Training

Advancement Opportunities

Referral Bonus Program

Medical, Dental, Vision

401(k) Retirement Program

Paid Time Off

Well-Being Program

Employee Assistance Program

Perkspot Discount Program

Recognition Program

Slip Resistant Shoes Program

Community & Charitable Involvement

Champions of Hope

Yearly Contests

Job summary

Dunkin’ Donuts is seeking a Shift Manager to lead daily restaurant operations on a shift-by-shift basis. You will support the management team with staff coaching and ensuring tasks are performed efficiently, contributing to a smooth guest experience.

The role emphasizes strong time management, attention to detail, and a passion for guest service, with a focus on creating a welcoming environment for customers and team members alike.

Qualifications

• Preferably, you have previous management experience in retail, restaurant, or hospitality.
• You are 18 years of age (or higher, per applicable law).
• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Responsibilities

• Supervise restaurant operations on a shift-by-shift basis.
• Assist the management team in providing team member support and coaching to ensure tasks are performed effectively.

Skills

Management experience

Time management

Attention to detail

Guest service

Job description

Dunkin’ Donuts is seeking a Shift Manager to lead daily restaurant operations on a shift-by-shift basis. You will support the management team with staff coaching and ensuring tasks are performed efficiently, contributing to a smooth guest experience.

The role emphasizes strong time management, attention to detail, and a passion for guest service, with a focus on creating a welcoming environment for customers and team members alike.