Shift Manager - Lead Team, Elevate Customer Experience

Starbucks; Marblehead (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Manager to lead store operations, mentor partners, and deliver on our mission to create a warm, welcoming customer experience. You will manage shift execution, support a multi-million dollar business, build a strong team, and coach colleagues to uphold quality, speed, and hospitality in every interaction.

Starbucks offers robust growth opportunities, industry-leading benefits, and tuition coverage for a first bachelor’s degree through the Starbucks

Qualifications

• 1 year retail/customer service management experience or 4+ years of US military service.
• 1 year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead with purpose and manage shift operations.
• Learn to run a multi-million dollar business and lead a team.
• Create a welcoming space for the community.

Skills

Retail management experience

Team supervision

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Sales-focused mindset

Job description

Starbucks Coffee Company is seeking a Shift Manager to lead store operations, mentor partners, and deliver on our mission to create a warm, welcoming customer experience. You will manage shift execution, support a multi-million dollar business, build a strong team, and coach colleagues to uphold quality, speed, and hospitality in every interaction.

Starbucks offers robust growth opportunities, industry-leading benefits, and tuition coverage for a first bachelor’s degree through the Starbucks