Shift Manager: Lead a World‑Class Coffee Team

Starbucks; Attleboro (MA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan with employer 1

Health insurance

Paid vacation & sick leave

Parental leave

Job summary

Starbucks is seeking a shift manager to lead daily operations, mentor partners, and ensure a welcoming, high‑quality customer experience. You will oversee shifts in a fast-paced, multi‑million dollar environment and contribute to ongoing growth and community connection.

The role emphasizes leadership, coaching, and strong organizational skills, with opportunities for development through mentorship, training, and career progression within Starbucks.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead with purpose and manage daily shift operations.
• Mentor and train partners to deliver excellent customer service.
• Create a welcoming space and drive a high‑volume, multi‑million dollar business.
• Foster teamwork, accountability and strong operational discipline.

Skills

Retail management

Customer service

Team supervision

Teambuilding

Coaching

Organizational skills

Interpersonal skills

Problem solving

Sales acumen

Entrepreneurial mindset

Job description

Starbucks is seeking a shift manager to lead daily operations, mentor partners, and ensure a welcoming, high‑quality customer experience. You will oversee shifts in a fast-paced, multi‑million dollar environment and contribute to ongoing growth and community connection.

The role emphasizes leadership, coaching, and strong organizational skills, with opportunities for development through mentorship, training, and career progression within Starbucks.