Shift Supervisor — Lead Coffee Team, Growth & Benefits

Starbucks; Appleton (WI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with match

Tuition assistance

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead the coffeehouse with craft and heart, creating a welcoming space for the community. You will guide the team to deliver quality beverages and food, while fostering a positive work environment.

The role emphasizes coaching, task delegation, and maintaining store standards across customer service, safety, and operational excellence.

Qualifications

• Six (6) months of experience interacting with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare and coach beverages/food to standard recipes or customized for customers.
• Delegate tasks to team and coordinate two or more employees.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead the coffeehouse with craft and heart, creating a welcoming space for the community. You will guide the team to deliver quality beverages and food, while fostering a positive work environment.

The role emphasizes coaching, task delegation, and maintaining store standards across customer service, safety, and operational excellence.