Shift Manager: Lead a Welcoming Coffee Team

Starbucks; Framingham (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Job summary

Starbucks is seeking a shift manager to lead with purpose, mentor teammates, and run a multi-million dollar business. You will manage shifts, ensure exceptional customer service, and contribute to a welcoming community space.

The role emphasizes hands-on leadership, mentorship, and training to prepare for future steps in the Starbucks journey. Growth opportunities and extensive benefits are highlighted in the employment discussion.

Qualifications

• Minimum one year retail/customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills

Responsibilities

• Lead shift operations to deliver a welcoming customer experience
• Mentor and develop partners through hands-on coaching and feedback
• Collaborate with store leadership to meet goals and uphold standards

Skills

Retail management

Team supervision

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks is seeking a shift manager to lead with purpose, mentor teammates, and run a multi-million dollar business. You will manage shifts, ensure exceptional customer service, and contribute to a welcoming community space.

The role emphasizes hands-on leadership, mentorship, and training to prepare for future steps in the Starbucks journey. Growth opportunities and extensive benefits are highlighted in the employment discussion.