Shift Manager - Lead Café Team & Customer Experience

Starbucks; Sudbury (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

Paid parental leave

401(k) with employer match

Job summary

Starbucks is seeking a Shift Manager to lead daily operations, mentor a diverse team, and deliver exceptional customer experiences in a fast-paced environment. You will be part of a team that runs a multi-million dollar business and contributes to a welcoming community space.

You’ll gain hands-on experience, mentorship, and training designed to prepare you for the next step in your Starbucks journey, with opportunities for growth and development across locations.

Qualifications

• One year retail or customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead with purpose during shifts and mentor team members
• Prepare for the next step in your Starbucks journey and learn to run a multi-million dollar business
• Create a welcoming space for the community and ensure exceptional customer experiences

Skills

People management

Customer service

Team leadership

Problem solving

Job description

Starbucks is seeking a Shift Manager to lead daily operations, mentor a diverse team, and deliver exceptional customer experiences in a fast-paced environment. You will be part of a team that runs a multi-million dollar business and contributes to a welcoming community space.

You’ll gain hands-on experience, mentorship, and training designed to prepare you for the next step in your Starbucks journey, with opportunities for growth and development across locations.