Shift Manager: Lead Team, Deliver Exceptional Service

McDonald's; Brentwood (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid vacation

Holidays

Education benefits

Medical insurance

Dental and vision

Flexible spending accounts

Disability insurance

Life insurance

Adoption assistance

Matching gifts program

Job summary

McDonald’s restaurant in Maryland is seeking a Shift Manager through an independent franchisee. The role involves leading shifts, supervising crew and other managers, and ensuring food safety, service quality, and cleanliness at all times.

As a franchisee-operated restaurant, employment matters are handled by the franchisee, not McDonald’s USA. This position requires a commitment to a flexible schedule and a customer‑first mindset in a fast-paced setting.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Candidates should be positive team players with a flexible schedule.
• Applicants must be 18 years or older.

Responsibilities

• Lead shifts weekly, ensuring a fast, accurate, friendly experience for customers.
• Provide leadership to crew and other managers during shifts to ensure Quality, Service and Cleanliness.

Skills

Leadership experience

Team player

Customer service

Flexible schedule

Job description

McDonald’s restaurant in Maryland is seeking a Shift Manager through an independent franchisee. The role involves leading shifts, supervising crew and other managers, and ensuring food safety, service quality, and cleanliness at all times.

As a franchisee-operated restaurant, employment matters are handled by the franchisee, not McDonald’s USA. This position requires a commitment to a flexible schedule and a customer‑first mindset in a fast-paced setting.