Shift Manager: Lead Teams, Deliver Quick, Friendly Service

McDonald's; Lexington Park (MD); On-site; USD 22,730 - 26,174; Full time

Benefits offered by this job

Paid vacation

Education through Archways to Opportunity

Medical, dental, and vision coverage

Short- and long-term disability support

Employee resource connection

Job summary

An independent fast-food franchise is seeking a Shift Manager to lead shifts and ensure exceptional customer service. Responsibilities include monitoring team performance, maintaining safety standards, and training crew members. Ideal candidates should have leadership experience, preferably in the restaurant or retail sector, and must be at least 18 years old. This full-time position is located in Maryland with competitive pay and benefits.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager.

Responsibilities

• Managers lead shifts ensuring fast, accurate, friendly service.
• Provide leadership to crew and other managers during shifts.
• Monitor performance and communicate with the next Shift Manager.
• Ensure compliance with McDonald’s standards and safety protocols.

Skills

Leadership experience

Customer service

Food safety knowledge

Inventory management

Communication skills

Job description

An independent fast-food franchise is seeking a Shift Manager to lead shifts and ensure exceptional customer service. Responsibilities include monitoring team performance, maintaining safety standards, and training crew members. Ideal candidates should have leadership experience, preferably in the restaurant or retail sector, and must be at least 18 years old. This full-time position is located in Maryland with competitive pay and benefits.