Shift Manager: Lead Service & Guest Experience

Harri; Brookville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Job summary

Harri is seeking a Shift Manager to lead daily operations at a Brookville-area McDonald’s franchise. You will oversee crew scheduling, guide frontline leaders, and ensure guest satisfaction in a fast-paced environment.

You will champion food safety, cleanliness, and operational profitability while coaching staff, promoting training, and maintaining high performance standards. This role offers opportunities for advancement and a pathway to restaurant leadership.

Qualifications

• Experience leading and developing teams in fast-paced settings.
• Strong customer-service focus with the ability to resolve issues quickly.
• Excellent communication and decision-making under pressure.

Responsibilities

• Lead the experience: Oversee crew schedules and shift coverage.
• Inspire and empower team members to deliver outstanding guest service.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory, and profitability measures.
• Encourage training and learning across the restaurant.
• Drive a high level of team performance and accountability.

Skills

Customer service

Leadership

Communication

Team coordination

Job description

Harri is seeking a Shift Manager to lead daily operations at a Brookville-area McDonald’s franchise. You will oversee crew scheduling, guide frontline leaders, and ensure guest satisfaction in a fast-paced environment.

You will champion food safety, cleanliness, and operational profitability while coaching staff, promoting training, and maintaining high performance standards. This role offers opportunities for advancement and a pathway to restaurant leadership.