Shift Manager | Lead Ops, Great Benefits

McHire; Atlanta (GA); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Competitive pay up to $18/hour

Employee discounts

Free meals

Tuition reimbursement

401k plan after 1 year

Medical, dental, and vision benefits

Paid vacation after 1 year

Job summary

McDonald’s franchise location is seeking a dedicated Shift Manager to lead daily restaurant operations in a fast-paced setting. You will oversee schedules, supervise crew, and ensure exceptional guest experiences while maintaining McDonald’s standards for quality, safety, and service.

The role emphasizes leadership, teamwork, and a commitment to training and development as key drivers of performance and guest satisfaction.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: oversee crew schedules and guest interactions.
• Inspire and empower: provide supportive leadership for crew and managers to deliver outstanding guest experiences.
• Ensure food safety and cleanliness aligns with McDonald’s standards and daily operations.
• Take action: address safety, security, inventory, and profitability measures.
• Promote training and development to encourage continuous learning and growth.
• Drive performance and uphold high standards across the restaurant team.

Skills

Customer service

Communication

Decision making

Team leadership

Job description

McDonald’s franchise location is seeking a dedicated Shift Manager to lead daily restaurant operations in a fast-paced setting. You will oversee schedules, supervise crew, and ensure exceptional guest experiences while maintaining McDonald’s standards for quality, safety, and service.

The role emphasizes leadership, teamwork, and a commitment to training and development as key drivers of performance and guest satisfaction.