Shift Manager - Lead Shifts, Grow with Us, Great Benefits

McDonald's; Providence (RI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

College tuition reimbursement

401k matching up to 5%

Generous bonus program

Paid time off

Health insurance

Competitive starting wage

Job summary

McDonald’s franchise system is seeking experienced Shift Managers to oversee weekly shifts, lead Crew and other Managers, and ensure fast, friendly service with top quality and cleanliness. This role emphasizes safety, profitability, and staff development in a high-volume setting.

As a key team leader, you will drive performance, train new hires, and maintain McDonald’s standards while supporting franchisee operations and guest satisfaction at every shift.

Qualifications

• Previous leadership experience in a fast-paced environment
• Ability to supervise and motivate a team
• Commitment to quality, service and cleanliness

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly service
• Provide leadership to Crew and other Managers during a shift
• Meet targets and maintain quality, service, and cleanliness
• Monitor safety, security, inventory and profitability
• Manage Crew schedules and encourage high performance
• Deliver exceptional customer service and high-quality food production
• Train new team members on critical job functions

Skills

Leadership

Customer service

Food safety

Team training

Job description

McDonald’s franchise system is seeking experienced Shift Managers to oversee weekly shifts, lead Crew and other Managers, and ensure fast, friendly service with top quality and cleanliness. This role emphasizes safety, profitability, and staff development in a high-volume setting.

As a key team leader, you will drive performance, train new hires, and maintain McDonald’s standards while supporting franchisee operations and guest satisfaction at every shift.