Shift Manager — Lead High-Performing Team

Shake Shack Enterprises, LLC; Andover (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Resource Groups

Career development opportunities

Shake Shack Meal Discounts

Commuter Benefits

Discounts on travel, electronics, and

Charitable opportunities

Job summary

Shake Shack Enterprises, LLC is seeking a shift leader to help manage the flow of service and guide a team of hourly Team Members. The role emphasizes safety, cleanliness, quality, and speed on shift, with opportunities for mentorship and growth within a fast-paced hospitality environment.

Beginning hourly rate ranges from $21.00 to $25.00, with weekly pay and a comprehensive benefits package. This on-site leadership position offers training, performance bonuses, and career development within a

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Food Safety Certification

Problem solving

Communication

Job description

Shake Shack Enterprises, LLC is seeking a shift leader to help manage the flow of service and guide a team of hourly Team Members. The role emphasizes safety, cleanliness, quality, and speed on shift, with opportunities for mentorship and growth within a fast-paced hospitality environment.

Beginning hourly rate ranges from $21.00 to $25.00, with weekly pay and a comprehensive benefits package. This on-site leadership position offers training, performance bonuses, and career development within a