Shift Manager - Lead Guest Experience & Team

McDonald’s; Stone Mountain (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition assistance

Training and advancement

Job summary

McDonald’s is hiring a Shift Manager to oversee daily operations at our Stone Mountain location. You’ll manage crew schedules, coach team members, and ensure an outstanding guest experience in a fast-paced environment.

The role emphasizes safety, cleanliness, and adherence to McDonald’s standards, with opportunities for training and advancement within a franchisee-operated restaurant.

Qualifications

• Passion for helping and serving others; Strong customer service and support focus; The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Oversee crew schedules and guest interactions to ensure a smooth shift.
• Inspire and empower: Provide supportive leadership for crew and managers to deliver an outstanding guest experience.
• Teamwork: Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action: Implement safety, security, inventory and profitability measures during your shift.
• Never stop learning: Encourage training and ongoing education within the restaurant.

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Job description

McDonald’s is hiring a Shift Manager to oversee daily operations at our Stone Mountain location. You’ll manage crew schedules, coach team members, and ensure an outstanding guest experience in a fast-paced environment.

The role emphasizes safety, cleanliness, and adherence to McDonald’s standards, with opportunities for training and advancement within a franchisee-operated restaurant.