Shift Manager: Lead Fast-Paced Team to Great Service

McDonald's Restaurants Limited; Mountain City (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

McDonald’s Restaurants Limited in Mountain City, TN is seeking a Shift Manager for our franchise restaurant. You will lead crew and other managers during shifts, ensuring fast, friendly service, quality food production, and strict adherence to safety and cleanliness standards.

As a Shift Manager, you’ll plan shifts, monitor performance, train staff, manage inventory, and maintain daily maintenance. Previous leadership in hospitality preferred; must be 18+.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality setting preferred.
• Ability to lead shifts and motivate crew to meet targets and standards.
• Strong communication and teamwork skills to coordinate with managers and crew.

Responsibilities

• Lead shifts every week to ensure fast, accurate, friendly experiences for customers.
• Oversee Food Safety, Inventory Management, and daily maintenance.
• Coordinate training, scheduling, and performance feedback for team members.
• Ensure compliance with Quality, Service and Cleanliness standards during shifts.
• Monitor safety and security and help prepare the next Shift Manager for a smooth handoff.

Skills

Leadership

Shift management

Customer service

Job description

McDonald’s Restaurants Limited in Mountain City, TN is seeking a Shift Manager for our franchise restaurant. You will lead crew and other managers during shifts, ensuring fast, friendly service, quality food production, and strict adherence to safety and cleanliness standards.

As a Shift Manager, you’ll plan shifts, monitor performance, train staff, manage inventory, and maintain daily maintenance. Previous leadership in hospitality preferred; must be 18+.