Shift Manager — Lead Fast-Paced Team & Service

McDonald's Restaurants Limited; Winston-Salem (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Education benefits including college

Medical, dental and vision coverage

Pre-tax FSAs

Disability and life insurance

Paid leaves of absence

Service awards

Employee Resource Connection

Adoption Assistance

Matching gifts program

Job summary

McDonald’s is seeking a Shift Manager in a franchise restaurant to lead daily operations, coach crew, and ensure fast, friendly service. You will manage shifts, train staff, monitor quality and safety, and drive performance against goals.

A successful candidate values team collaboration and upholds McDonald’s standards in a high-paced setting. Experience in retail, hospitality, or restaurant leadership is preferred.

Qualifications

• Managers lead shifts weekly to ensure fast, accurate, friendly service.
• Strong leadership and team coordination to meet McDonald’s standards.

Responsibilities

• Oversee shift operations, plan each shift, and monitor performance.
• Ensure quality food production, safety, security, and profitability.
• Communicate with next Shift Manager to hand off the shift smoothly.
• Meet targets for departments and maintain excellent customer service.

Skills

Shift management

Food safety

Inventory management

Scheduling

Training

Customer service

Leadership

Job description

McDonald’s is seeking a Shift Manager in a franchise restaurant to lead daily operations, coach crew, and ensure fast, friendly service. You will manage shifts, train staff, monitor quality and safety, and drive performance against goals.

A successful candidate values team collaboration and upholds McDonald’s standards in a high-paced setting. Experience in retail, hospitality, or restaurant leadership is preferred.