Shift Manager: Lead Fast-Paced Team & Elevate Customer Experience

Wendy's; Anderson (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Wendy's is seeking a Shift Manager in the United States to lead a fast-paced restaurant team and ensure outstanding customer service and food quality.

The role involves supervising daily operations, training new team members, and upholding food safety standards while providing a positive guest experience. Travel to other Wendy’s locations may be required, with a focus on scheduling flexibility and leadership growth.

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED.
• You’ve already led, managed and organized a team in a fast-paced environment.
• Mad skills in problem solving, customer service and decision making.
• Giving and taking direction like a pro.
• Flexible work availability.

Responsibilities

• Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.
• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then.
• Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
• Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.

Skills

Team leadership

Customer service

Problem solving

Decision making

Giving direction

Flexible schedule

Education

High school diploma or GED

Tools

POS system

Job description

Wendy's is seeking a Shift Manager in the United States to lead a fast-paced restaurant team and ensure outstanding customer service and food quality.

The role involves supervising daily operations, training new team members, and upholding food safety standards while providing a positive guest experience. Travel to other Wendy’s locations may be required, with a focus on scheduling flexibility and leadership growth.