Shift Manager — Lead Fast-Paced Restaurant Team

Steak 'n Shake Mentor; Mentor (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

401(k) with 4% Employer Safe-Harbor

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Next Day Pay

Job summary

Steak ’n Shake in Mentor, OH is seeking a Shift Manager to lead daily restaurant operations with energy and accountability. You’ll open/close, coach the team, and ensure fast, friendly service that aligns with our brand standards.

We offer market-leading wages (up to $19.50/hr) plus Bitcoin Bonus Pay, newborn savings matches, and a robust benefits package. US work authorization and flexible availability are required.

Qualifications

• US work authorization required.
• Prior supervisory/shift lead or restaurant management experience preferred.
• Reliable transportation.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met – cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Leadership

Communication

Customer service

Mentoring

Adaptability

Education

High School Diploma or equivalent

Job description

Steak ’n Shake in Mentor, OH is seeking a Shift Manager to lead daily restaurant operations with energy and accountability. You’ll open/close, coach the team, and ensure fast, friendly service that aligns with our brand standards.

We offer market-leading wages (up to $19.50/hr) plus Bitcoin Bonus Pay, newborn savings matches, and a robust benefits package. US work authorization and flexible availability are required.