Shift Manager — Lead Fast-Paced Ops, Flexible Scheduling

Steak 'n Shake Smith Valley Greenwood; Greenwood (IN); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Next Day Pay – receive up to 50% of你的前

Next Day Pay – receive up to 50% of你的前

Job summary

Steak ’n Shake is hiring a Shift Manager in Greenwood, IN to lead daily restaurant operations with energy and accountability. You will coach team members, ensure strong openings and closings, and deliver fast, courteous service while upholding brand standards.

The role requires a servant-leadership attitude, reliability, and the ability to thrive in a fast-paced environment. U.S. work authorization and a high school diploma are expected.

Qualifications

• Proven reliability and professionalism.
• Positive servant-leadership attitude.
• Strong people skills with a passion for mentoring others.
• Commitment to exceptional guest service.
• Ability to thrive in a fast-paced environment.
• Effective communicator—verbal and written.
• Detail-oriented, organized, and adaptable.
• Ability to manage team performance with fairness and empathy.
• Flexible availability including nights, weekends, and holidays.
• Prior experience in supervisory/shift-lead or restaurant management preferred.
• U.S. work authorization.
• High school diploma or equivalent.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure brand standards: cleanliness, food safety, and quality.
• Handle opening/closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Leadership

Supervision

Guest service

Communication

Team mentoring

Education

High School Diploma or equivalent

Tools

POS System

Job description

Steak ’n Shake is hiring a Shift Manager in Greenwood, IN to lead daily restaurant operations with energy and accountability. You will coach team members, ensure strong openings and closings, and deliver fast, courteous service while upholding brand standards.

The role requires a servant-leadership attitude, reliability, and the ability to thrive in a fast-paced environment. U.S. work authorization and a high school diploma are expected.