Shift Manager – Lead Fast-Paced Ops (Flexible Scheduling)

Harri; Freys Hill (KY); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Next Day Pay

Job summary

Steak ’n Shake is seeking a Shift Manager to lead daily restaurant operations, deliver top-tier guest service, and coach a fast-paced team. You will oversee openings/closings, communicate with guests and staff, and ensure cleanliness and food safety while maintaining brand standards. This role requires reliability, leadership, and flexibility for nights and weekends.

Join us to lead with purpose, drive performance, and grow with a market-leading employer offering enhanced pay and benefits.

Qualifications

• Proven reliability and professionalism.
• Positive servant-leadership attitude.
• Strong people skills with a passion for mentoring others.
• Commitment to exceptional guest service.
• Ability to thrive in a fast-paced environment.
• Effective communicator—verbal and written.
• Detail-oriented, organized, and adaptable.
• Ability to manage team performance with fairness and empathy.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Leadership

Communication

Mentoring

Customer service

Adaptability

Education

High School Diploma or equivalent

Job description

Steak ’n Shake is seeking a Shift Manager to lead daily restaurant operations, deliver top-tier guest service, and coach a fast-paced team. You will oversee openings/closings, communicate with guests and staff, and ensure cleanliness and food safety while maintaining brand standards. This role requires reliability, leadership, and flexibility for nights and weekends.

Join us to lead with purpose, drive performance, and grow with a market-leading employer offering enhanced pay and benefits.