Shift Leader — Flexible Scheduling & High-Energy Restaurant Ops

Harri; Toledo (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

HSA with employer contribution

Dental insurance

Vision insurance

Life & Disability

401(k) with employer match

Job summary

Steak ’n Shake is hiring a Shift Manager to lead daily restaurant operations, ensuring strong openings and closings, coaching the team, and delivering fast, friendly, accurate service that meets brand standards. This role demands reliability, effective communication, and a passion for guest satisfaction in a fast-paced setting.

The position offers competitive hourly pay, perks, and the chance to grow within a market-leading employer that emphasizes top wages and employee benefits.

Qualifications

• Must be US work authorized.
• Experience in a supervisory, shift lead, or restaurant management role preferred.
• Ability to thrive in a fast-paced environment with strong guest service.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met – cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Reliability

Servant leadership

People skills

Guest service

Team management

Communication

Detail oriented

Availability nights

Education

High School Diploma

Job description

Steak ’n Shake is hiring a Shift Manager to lead daily restaurant operations, ensuring strong openings and closings, coaching the team, and delivering fast, friendly, accurate service that meets brand standards. This role demands reliability, effective communication, and a passion for guest satisfaction in a fast-paced setting.

The position offers competitive hourly pay, perks, and the chance to grow within a market-leading employer that emphasizes top wages and employee benefits.