Shift Manager — Lead Crew, Safety & Guest Experience

McDonald's; New London (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald\'s is seeking a Shift Manager to lead daily restaurant operations, oversee crew schedules, and ensure exceptional guest experiences. You’ll collaborate with the team to maintain quality and efficiency in a fast-paced environment.

You will coach staff, enforce food safety and cleanliness standards, and drive performance while controlling safety, inventory, and profitability at the store level. This role offers hands-on leadership in a franchise setting.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience by overseeing crew schedules.
• Inspire and empower staff to deliver an outstanding guest experience.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory, and profitability.
• Foster training and continuous learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Decision making

Job description

McDonald\'s is seeking a Shift Manager to lead daily restaurant operations, oversee crew schedules, and ensure exceptional guest experiences. You’ll collaborate with the team to maintain quality and efficiency in a fast-paced environment.

You will coach staff, enforce food safety and cleanliness standards, and drive performance while controlling safety, inventory, and profitability at the store level. This role offers hands-on leadership in a franchise setting.