Shift Manager - Lead Crew, Guest Experience & Safety

McDonald's; Eastlake (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Competitive pay from $14.00 to $18.00

Employee discounts and free meals

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Bi-weekly direct deposit

Job summary

An independent fast-food restaurant is seeking a Shift Manager to oversee crew schedules and inspire the team to deliver exceptional customer experiences. The role includes supervision of food safety, driving performance, and providing leadership in a supportive environment. Ideal candidates should have a passion for service and strong customer support skills. This full-time position offers competitive pay and various employee perks. Join us in creating a welcoming atmosphere for both customers and team members!

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Ensure safety, security, inventory, and profitability.
• Cultivate training, education, and continued learning.
• Drive high level of performance from the team.

Skills

Customer service focus

Effective communication

Team leadership

Job description

An independent fast-food restaurant is seeking a Shift Manager to oversee crew schedules and inspire the team to deliver exceptional customer experiences. The role includes supervision of food safety, driving performance, and providing leadership in a supportive environment. Ideal candidates should have a passion for service and strong customer support skills. This full-time position offers competitive pay and various employee perks. Join us in creating a welcoming atmosphere for both customers and team members!