Shift Manager — Lead Crew & Elevate Guest Experience

McDonald's; North Liberty (IA); On-site; USD 23,419 - 29,742; Full time

Benefits offered by this job

Competitive pay from $17.00 - $21.59 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A global fast-food restaurant is seeking a Shift Manager to oversee crew schedules and operations. The Shift Manager will provide leadership to ensure outstanding guest experiences while driving team performance. Responsibilities include supervising food safety and cleanliness, along with fostering an inclusive work environment. A strong focus on customer service and the ability to solve problems quickly are essential. The role offers flexible scheduling and competitive pay, including educational assistance and other benefits.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions quickly.

Responsibilities

• Oversee crew schedules and operations.
• Provide leadership to crew and managers.
• Supervise food safety and cleanliness.
• Drive high team performance.

Skills

Customer service focus

Effective communication

Team leadership

Problem-solving in fast-paced environment

Job description

A global fast-food restaurant is seeking a Shift Manager to oversee crew schedules and operations. The Shift Manager will provide leadership to ensure outstanding guest experiences while driving team performance. Responsibilities include supervising food safety and cleanliness, along with fostering an inclusive work environment. A strong focus on customer service and the ability to solve problems quickly are essential. The role offers flexible scheduling and competitive pay, including educational assistance and other benefits.