Shift Manager: Lead Coffee Experience & Team Growth

Starbucks; Framingham (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k)

Tuition coverage

Job summary

Starbucks in Framingham, MA is seeking a Shift Manager to lead daily operations, coach a diverse team, and deliver the warm hospitality our customers expect. You will drive performance on the shop floor, manage opening and closing tasks, and uphold standards that reflect the brand.

Strong communication and problem solving are essential as you mentor partners through hands-on training, support peak times, and ensure a welcoming atmosphere for every guest and fellow crew member.

Qualifications

• One year retail / customer service management experience required, two years preferred or 4+ years of US Military service.
• One year supervising the work of others, teambuilding and coaching.
• Strong organizational, interpersonal and problem solving skills.

Responsibilities

• Lead daily shift operations and mentor partners to deliver prompt service.
• Ensure cleanliness, safety, and product quality across all stations.
• Foster a welcoming environment and resolve customer concerns promptly.

Skills

Leadership

Team supervision

Customer service

Problem solving

Job description

Starbucks in Framingham, MA is seeking a Shift Manager to lead daily operations, coach a diverse team, and deliver the warm hospitality our customers expect. You will drive performance on the shop floor, manage opening and closing tasks, and uphold standards that reflect the brand.

Strong communication and problem solving are essential as you mentor partners through hands-on training, support peak times, and ensure a welcoming atmosphere for every guest and fellow crew member.