Shift Manager: Lead a Welcoming Coffee Team & Grow

Starbucks; Massachusetts; On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Dental insurance

Vision insurance

Tuition assistance

Job summary

Starbucks is seeking a Shift Manager to lead store operations, coach and develop partners, and ensure world-class customer service. You’ll manage opening/closing tasks, handle inventory, and maintain a welcoming environment that reflects our brand values.

Ideal candidates bring at least one year in retail or customer service management, plus leadership experience. Military experience allowed as alternative.

Qualifications

• 1 year retail/customer service management experience (2 years preferred)
• 1 year supervising others; teambuilding and coaching
• Strong organizational, interpersonal and problem-solving skills
• Entrepreneurial mindset with sales-focused experience

Skills

Retail management

Team leadership

Coaching

Organizational skills

Interpersonal skills

Problem solving

Sales mindset

Job description

Starbucks is seeking a Shift Manager to lead store operations, coach and develop partners, and ensure world-class customer service. You’ll manage opening/closing tasks, handle inventory, and maintain a welcoming environment that reflects our brand values.

Ideal candidates bring at least one year in retail or customer service management, plus leadership experience. Military experience allowed as alternative.