Shift Manager: Lead Team, Elevate Customer Experience

Starbucks; Wayland (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid vacation

401(k) with match

Stock program

Job summary

Starbucks is seeking a shift manager to lead a store shift, coach partners, and drive excellent service. You will be entrusted to run operations, mentor teammates, and prepare for advancement within the Starbucks journey.

The role emphasizes hands-on leadership, fostering a welcoming environment, and executing a sales-driven approach in a high-volume setting with a focus on community engagement.

Qualifications

• 1 year retail/customer service management experience, two years preferred OR 4+ years of US Military service
• 1 year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead with purpose on shift and mentor team members.
• Prepare for the next step in your Starbucks journey and help others grow.
• Learn to run a multi-million dollar business and lead a team.
• Create a welcoming space for the community and ensure great service.

Skills

Retail management

Leadership

Team supervision

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Sales experience

Job description

Starbucks is seeking a shift manager to lead a store shift, coach partners, and drive excellent service. You will be entrusted to run operations, mentor teammates, and prepare for advancement within the Starbucks journey.

The role emphasizes hands-on leadership, fostering a welcoming environment, and executing a sales-driven approach in a high-volume setting with a focus on community engagement.