Shift Manager: Lead a Premier Coffee Team

Starbucks; Shrewsbury (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability leave

Parental leave

Tuition assistance

401(k) with employer match

Bean Stock

Stock program

Job summary

Starbucks is hiring a Shift Manager in Massachusetts who will lead a store team, uphold service standards, and ensure a welcoming experience for every customer. The role focuses on coaching partners, managing daily operations, and driving sales while maintaining store objectives and brand values.

Extensive mentorship and growth opportunities are highlighted throughout the onboarding process. As part of the Starbucks journey, you’ll gain hands-on experience running a multi‑million dollar

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• Experience supervising others, teambuilding, coaching.
• Strong organizational and interpersonal skills.

Responsibilities

• Lead a Starbucks shift team and ensure smooth daily operations.
• Provide exceptional customer service and resolve issues.
• Support training and mentorship for partners.
• Maintain store standards and drive sales.

Skills

Retail management

Team leadership

Customer service

Sales orientation

Job description

Starbucks is hiring a Shift Manager in Massachusetts who will lead a store team, uphold service standards, and ensure a welcoming experience for every customer. The role focuses on coaching partners, managing daily operations, and driving sales while maintaining store objectives and brand values.

Extensive mentorship and growth opportunities are highlighted throughout the onboarding process. As part of the Starbucks journey, you’ll gain hands-on experience running a multi‑million dollar