Shift Manager: Lead Teams & Guest Experience

popeyes; Illinois; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Leadership development

Flexible scheduling

Competitive compensation

Discounted meals on duty

Inclusive team culture

Job summary

Popeyes is seeking a Shift Manager to oversee daily restaurant operations, coach staff, and ensure top-tier service and food quality. You will lead by example, maintain a safe, clean environment, and manage scheduling to meet business needs.

The role requires 2+ years in a fast-paced setting, a high school diploma, and strong leadership and communication skills. Join us for growth, teamwork, and engaging work culture.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in a fast-paced restaurant or retail environment.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Comfortable with cash handling, inventory tracking, and team supervision.

Responsibilities

• Lead and supervise daily restaurant operations during your shift.
• Motivate, train, and develop team members to perform at their best.
• Ensure an exceptional guest experience through great service and food quality.
• Maintain a clean, organized, and safe restaurant environment.
• Handle cash management, deposits, and inventory control accurately.
• Assist in scheduling and shift planning to ensure proper coverage.
• Communicate effectively with the team and management to meet goals.
• Jump in to help wherever needed to keep the team running strong.

Skills

Leadership

Communication

Problem-solving

Flexibility

Cash handling

Inventory tracking

Team supervision

Education

High school diploma or equivalent

Job description

Popeyes is seeking a Shift Manager to oversee daily restaurant operations, coach staff, and ensure top-tier service and food quality. You will lead by example, maintain a safe, clean environment, and manage scheduling to meet business needs.

The role requires 2+ years in a fast-paced setting, a high school diploma, and strong leadership and communication skills. Join us for growth, teamwork, and engaging work culture.