Shift Manager — Lead a Fast-Paced Team & Guest Experience

popeyes; Illinois; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Leadership development

Flexible scheduling

Competitive compensation

Discounted meals

Inclusive team culture

Job summary

Popeyes in the United States seeks a Shift Manager to lead daily restaurant operations, coach team members, and ensure top-tier service and food quality.

You’ll supervise, train, and develop staff, manage cash, inventory, and scheduling, while maintaining a safe, clean environment. This role requires a high school diploma and 2+ years in fast-paced settings; flexibility for nights and weekends is expected.

Qualifications

• 2+ years of experience in a fast-paced restaurant or retail environment.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Comfortable with cash handling, inventory tracking, and team supervision.

Responsibilities

• Lead and supervise daily restaurant operations during your shift.
• Motivate, train, and develop team members to perform at their best.
• Ensure an exceptional guest experience through great service and food quality.
• Maintain a clean, organized, and safe restaurant environment.
• Handle cash management, deposits, and inventory control accurately.
• Assist in scheduling and shift planning to ensure proper coverage.
• Communicate effectively with the team and management to meet goals.
• Jump in to help wherever needed to keep the team running strong.

Skills

Leadership

Communication

Problem solving

Cash handling

Inventory tracking

Team supervision

Education

High school diploma or equivalent

Job description

Popeyes in the United States seeks a Shift Manager to lead daily restaurant operations, coach team members, and ensure top-tier service and food quality.

You’ll supervise, train, and develop staff, manage cash, inventory, and scheduling, while maintaining a safe, clean environment. This role requires a high school diploma and 2+ years in fast-paced settings; flexibility for nights and weekends is expected.