Shift Manager: Lead a Fast-Paced Team & Elevate Service

McDonald's Restaurants Limited; Jacksonville (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Same-Day Pay with Tapcheck

Educational Support Program: Tuition &

Free Employee Meals

Employee Assistance Program

Free Uniforms

National Discounts

McDPerks

Opportunities for Advancement

Earn a High School Diploma for Free

Job summary

Capital City McDonald’s is seeking a Shift Manager to lead daily operations, manage shift workflows, and coach team members across days, nights, and overnights. The role emphasizes delivering quality, service, and cleanliness while maintaining McDonald’s standards and guest satisfaction.

The ideal candidate brings leadership experience in fast-paced environments, strong communication skills, and a flexible schedule to cover days, nights, and weekends.

Qualifications

• Must be 18 years or older.
• Leadership experience preferred in restaurant/retail/hospitality.
• Strong communication and team collaboration skills.

Responsibilities

• Lead shifts and set clear expectations for the team.
• Coach crew members and recognize strong performance.
• Ensure quality, service, and cleanliness per McDonald’s standards.
• Communicate with leaders and support department goals.
• Help ensure smooth transitions between shifts.

Skills

Leadership

Communication

Customer service

Problem solving

Job description

Capital City McDonald’s is seeking a Shift Manager to lead daily operations, manage shift workflows, and coach team members across days, nights, and overnights. The role emphasizes delivering quality, service, and cleanliness while maintaining McDonald’s standards and guest satisfaction.

The ideal candidate brings leadership experience in fast-paced environments, strong communication skills, and a flexible schedule to cover days, nights, and weekends.