Shift Manager: Lead a Fast-Paced, Customer-Driven Team

McDonald's Restaurants Limited; Lawrenceville (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Resource Connection

Job summary

McDonald’s is hiring a Shift Manager to lead daily operations at a corporate owned restaurant. You will supervise crew and fellow managers, ensure quick and friendly service, uphold safety and cleanliness, and drive performance on quality and profitability.

Ideal candidates will have prior leadership experience in a fast-paced environment, a flexible schedule, and a commitment to coaching staff. You must be 18+ and capable of handling high-volume service.

Qualifications

• Leadership experience in restaurant, retail or hospitality environments.
• Strong customer service orientation and calm problem-solving under pressure.
• Excellent communication and ability to coach and motivate a team.

Responsibilities

• Oversee shift operations to ensure fast, accurate, friendly service.
• Lead crew and other managers, assign tasks and coordinate resources.
• Monitor safety, quality, and cleanliness to meet standards.
• Manage scheduling, training, and performance feedback.
• Help achieve targets for sales, speed, and customer satisfaction.

Skills

Leadership

Customer service

Time management

Communication

Job description

McDonald’s is hiring a Shift Manager to lead daily operations at a corporate owned restaurant. You will supervise crew and fellow managers, ensure quick and friendly service, uphold safety and cleanliness, and drive performance on quality and profitability.

Ideal candidates will have prior leadership experience in a fast-paced environment, a flexible schedule, and a commitment to coaching staff. You must be 18+ and capable of handling high-volume service.