Shift Manager- Hastings

Arby's; Hastings (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Great pay and free meals

Flexible schedules

Growth opportunities

Job summary

Ontario Trillium Foundation is looking for a Shift Leader in Hastings, Nebraska. The Shift Leader will supervise employees and the restaurant's operations while ensuring quality service and food standards. Ideal candidates should possess excellent customer service skills, be self-motivated, and assist managers with operational tasks. This position offers perks like great pay, free meals, flexible schedules, and growth opportunities.

Qualifications

• Excellent customer service skills to respond to the needs of customers.
• Self-motivated and ready to assist managers with necessary tasks.
• Commitment to quality and customer service.

Responsibilities

• Teach and coach team members on maintaining service standards.
• Monitor food quality and provide feedback to hourly staff.
• Oversee operations during shifts ensuring efficiency and quality.
• Ensure compliance with systems and standards for production.
• Maintain trained staff for effective restaurant operations.
• Ensure cleanliness and maintenance of the facility.

Skills

Customer service skills

Knowledge of store operations

Coaching skills

Job description

As a Shift Leader you are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and commitment to quality and customer service

What you will do:

• Teach and coach team members on maintaining our standards for Service, Food and Beverage.
• Actively monitor food quality to ensure adherence with our standards. Provide timely feedback to Hourly staff, and lead action to correct any issues.
• Oversee the heart of the house on your shifts and ensure it is operating efficiently while maintaining food quality and sanitation standards.
• Ensure line checks and production are both completed in compliance with our systems and standards.
• Maintain fully and properly trained staff to operate restaurant effectively.
• Ensure building, equipment, furniture, and fixtures are in good repair, clean, and maintained on a regular basis.

Perks of the Job:

• Great pay and free meals
• Flexible schedules
• Growth opportunities