Shift Manager: Flexible Hours in Fast-Paced Food Service

Automatic Data Processing, Inc.; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Westport Jimmy John's in Louisville, KY is seeking a Shift Manager to lead daily restaurant operations during assigned shifts, supervising crew, ensuring high standards of service and compliance with health regulations.

You will manage inventory, place orders, train new staff, handle customer inquiries, and contribute to accurate shift reporting and cash handling. The role requires flexibility, strong communication, and a commitment to quality.

Qualifications

• High school diploma or equivalent.
• Previous supervisory or leadership experience in food service.
• Strong understanding of food safety and sanitation standards.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and coordinate daily restaurant operations during assigned shifts to maintain efficiency and quality standards.
• Lead, motivate, and support team members to deliver exceptional customer service and adhere to company policies.
• Manage inventory levels, place orders as needed, and ensure proper storage and handling of food products.
• Ensure compliance with health, safety, and sanitation regulations to provide a safe environment for employees and customers.
• Handle customer inquiries and resolve complaints promptly to maintain customer satisfaction.
• Assist in training new employees and conducting performance evaluations for crew members.
• Prepare shift reports and communicate important information to management and staff.
• Monitor cash handling procedures and assist with daily financial reconciliation.

Skills

Leadership

Communication

Customer service

Food safety awareness

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Inventory management systems

Cash handling procedures

Job description

Westport Jimmy John's in Louisville, KY is seeking a Shift Manager to lead daily restaurant operations during assigned shifts, supervising crew, ensuring high standards of service and compliance with health regulations.

You will manage inventory, place orders, train new staff, handle customer inquiries, and contribute to accurate shift reporting and cash handling. The role requires flexibility, strong communication, and a commitment to quality.