Shift Manager — Flexible Hours & Growth

Santa Clara McDonald's; Santa Clara (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Discounted meals

Medical insurance

and much, much more!

Job summary

Santa Clara McDonald's is seeking a dedicated Shift Manager to lead crew scheduling, champion guest satisfaction, and uphold safety and cleanliness standards in a fast-paced environment.

You will supervise crew and managers, drive profitability, and take action on safety and inventory while promoting ongoing training. This role values leadership, communication, and a guest-first mindset. Flexible scheduling and advancement opportunities are available.

Qualifications

• Experience delivering exceptional guest service in a fast-paced environment.
• Strong communication skills and ability to anticipate guest needs.
• Ability to lead and motivate a team to achieve targets and uphold standards.

Responsibilities

• Lead crew scheduling and staffing to ensure smooth operations.
• Provide encouraging leadership for crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take actions around safety, security, inventory, and profitability.
• Foster training, education, and continued learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Guest service focus

Effective communication

Decision making

Leadership

Team supervision

Education

McDonald’s Leadership Transitions Class

Job description

Santa Clara McDonald's is seeking a dedicated Shift Manager to lead crew scheduling, champion guest satisfaction, and uphold safety and cleanliness standards in a fast-paced environment.

You will supervise crew and managers, drive profitability, and take action on safety and inventory while promoting ongoing training. This role values leadership, communication, and a guest-first mindset. Flexible scheduling and advancement opportunities are available.