Guest-Focused Shift Lead | Flexible Hours & Growth

Cam-Bas, Inc dba McDonald's; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

Cam-Bas, Inc dba McDonald's in California is seeking a Shift Manager to oversee crew scheduling, lead a team to deliver an exceptional guest experience, and uphold food safety and cleanliness standards.

The role emphasizes fast-paced decision-making, staff development, and maintaining strong guest service. Training and advancement opportunities are available within a flexible, inclusive environment at our McDonald's location.

Qualifications

• Passion for helping and serving others (guests and team).
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions and make decisions in a fast-paced environment.
• Certification through McDonald's Leadership Transitions Class.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Teamwork: Supervise and lead food safety and cleanliness to meet McDonald's standards.
• Take action: Address safety, security, inventory, and profitability measures.
• Never stop learning: Encourage training and continued learning within the restaurant.
• Be results-oriented: Drive a high level of performance from the team.

Skills

Guest service focus

Effective communication

Decision making

Team leadership

People supervision

Job description

Cam-Bas, Inc dba McDonald's in California is seeking a Shift Manager to oversee crew scheduling, lead a team to deliver an exceptional guest experience, and uphold food safety and cleanliness standards.

The role emphasizes fast-paced decision-making, staff development, and maintaining strong guest service. Training and advancement opportunities are available within a flexible, inclusive environment at our McDonald's location.