Shift Manager — Fast-Paced Restaurant Leader

McDonald's; Northville (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

PTO

Sick time

Medical coverage

Dental coverage

Vision coverage

Pre-tax FSAs

Disability insurance

Life/accident insurance

Service awards

Employee Resource Connection

Job summary

McDonald’s works for me. The Shift Manager role in a franchised restaurant emphasizes leadership, scheduling, and drive for excellent customer service.

You will guide crew and fellow managers through each shift, uphold safety and quality standards, and ensure a fast, friendly dining experience for guests. Previous leadership experience is valued, with a flexible schedule and a commitment to producing great results in a high-energy environment.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Strong people skills and the ability to coach and motivate a team.
• Commitment to fast, accurate and friendly service.

Responsibilities

• Lead shifts weekly, ensuring quality, service and cleanliness for customers.
• Coach and supervise crew and other managers to meet McDonald’s standards.
• Plan shifts, monitor performance, and communicate with the next shift manager to ensure smooth operations.

Skills

Leadership

Shift management

Customer service

Food safety

Job description

McDonald’s works for me. The Shift Manager role in a franchised restaurant emphasizes leadership, scheduling, and drive for excellent customer service.

You will guide crew and fellow managers through each shift, uphold safety and quality standards, and ensure a fast, friendly dining experience for guests. Previous leadership experience is valued, with a flexible schedule and a commitment to producing great results in a high-energy environment.