Shift Manager: Fast-Paced Ops Leader with Career Growth

Wendy's of Western, Inc.; Bedford (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Job summary

Wendy's of Western VA, Inc. is hiring Shift Managers to oversee team and operations at one of our locations across Roanoke and Lynchburg. Join a locally owned franchise that prioritizes service excellence, cleanliness, and quality food.

We offer extensive training, bonus programs, and clear paths for advancement; most General Managers start as Shift Managers. This in-person, full-time role requires flexible schedules and a commitment to staff development and customer service.

Qualifications

• Restaurant/Retail experience (Experienced in serving customers).
• Ability to work flexible schedules that may include late nights and Breakfast (Most Drive-Thru's open till Midnight).
• Customer Service Skills, Effective Communication, Leadership/Organizational Skills.
• The Shift Managers must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
• Reliability is a MUST.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast paced environment.
• Properly managing your shift by using Wendy's Systems.
• Manage, empower, and assist your team in achieving organizational goals that support our collective goal of "Service Excellence for every customer that we serve."
• The ability to perform HR duties for your employees in a way that maximizes employee engagement and retention.
• The opportunity to interview and recommend candidates for selection in order to achieve proper staffing levels.
• Provide A+ training for every employee through our established systems.
• Assist General Manager with administrative tasks.
• Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards.

Skills

Customer service

Communication

Leadership

Reliability

Job description

Wendy's of Western VA, Inc. is hiring Shift Managers to oversee team and operations at one of our locations across Roanoke and Lynchburg. Join a locally owned franchise that prioritizes service excellence, cleanliness, and quality food.

We offer extensive training, bonus programs, and clear paths for advancement; most General Managers start as Shift Managers. This in-person, full-time role requires flexible schedules and a commitment to staff development and customer service.