Shift Manager - Fast-Casual Hospitality Leader

Shake Shack; Plano (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

401(k) with Company Match

Paid Time Off

Paid Parental Leave

EAP

Commuter Benefits

Meal Discounts

Career development

Charitable opportunities

Job summary

Shake Shack in Plano, Texas is seeking a hands-on Team Lead to manage the flow of service on a shift and guide a team to deliver safe, clean, high-quality, and fast service. You will build and lead a high-performing team of hourly Team Members, assist with purchasing, receiving, and inventory, and participate in interviews and employee relations to maintain a positive workplace culture.

Join a fast-growing hospitality brand that values people and offers mentoring, training, and growth potential

Qualifications

• 1 year of restaurant leadership experience supervising a team.
• Food safety certification (local jurisdiction).
• Strong problem solving abilities.
• Effective written and verbal communication skills.

Responsibilities

• Manage service flow and direct the shift team to ensure safety, cleanliness, quality, and speed.
• Build and lead a high-performing team of hourly Team Members.
• Assist with operational support functions such as purchasing, receiving, and inventory.
• Participate in interviews and assist with employee relations.

Skills

Leadership

Team management

Communication

Problem solving

Education

Food Safety Certification

Job description

Shake Shack in Plano, Texas is seeking a hands-on Team Lead to manage the flow of service on a shift and guide a team to deliver safe, clean, high-quality, and fast service. You will build and lead a high-performing team of hourly Team Members, assist with purchasing, receiving, and inventory, and participate in interviews and employee relations to maintain a positive workplace culture.

Join a fast-growing hospitality brand that values people and offers mentoring, training, and growth potential