Shift Manager: Customer Focus & Team Leader (Retail & Animals)

Pet-Supermarket; Cypress (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Pet Supermarket in Cypress, TX is seeking a Shift Manager to support the Store Manager in daily operations, drive sales, and lead a team of associates while ensuring animal care and safety standards. The role requires communication of company vision and adherence to policies, including handling store programs and customer interactions.

The position emphasizes leadership, teamwork, and a strong focus on customer service in a fast-paced retail environment with animals on site.

Qualifications

• Minimum 1 year in retail management.
• Enjoy working with and around animals.
• College degree, an asset.

Responsibilities

• Lead sales and customer service to meet daily goals.
• Manage inventory and store operations efficiently.
• Ensure a safe, clean, and animal-friendly environment.
• Coordinate training and onboarding of new staff.

Skills

Retail management

Customer service

Team leadership

Communication

Education

Bachelor's degree preferred

Tools

POS systems

Job description

Pet Supermarket in Cypress, TX is seeking a Shift Manager to support the Store Manager in daily operations, drive sales, and lead a team of associates while ensuring animal care and safety standards. The role requires communication of company vision and adherence to policies, including handling store programs and customer interactions.

The position emphasizes leadership, teamwork, and a strong focus on customer service in a fast-paced retail environment with animals on site.