Pet Store Shift Lead: Flexible Schedule & Growth

Pet-Supermarket; Saint Johns Park (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Pet Supermarket is seeking a Shift Lead to support the store management team in daily operations, merchandising, animal care, and sales performance. You will help drive customer experience and ensure store standards on the floor.

You will lead daily tasks, mentor team members, and assist in opening/closing procedures while upholding company policies and animal welfare. This role emphasizes teamwork and safety.

Qualifications

• Minimum 1 year retail or customer service experience
• Enjoy working with and around animals.

Responsibilities

• Assist customers and drive sales, service, and customer experience initiatives to achieve KPIs and store performance goals.
• Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
• Maintain a high level of professionalism and positive attitude in the workplace, including communicating verbally, in writing, or by email.
• Plan and execute community events with rescue agencies and develop mutually beneficial business relationships.
• Protect employees and customers by maintaining a safe and clean store environment; ensure animal care and feeding.

Skills

Retail experience

Customer service

Animal care/handling

Job description

Pet Supermarket is seeking a Shift Lead to support the store management team in daily operations, merchandising, animal care, and sales performance. You will help drive customer experience and ensure store standards on the floor.

You will lead daily tasks, mentor team members, and assist in opening/closing procedures while upholding company policies and animal welfare. This role emphasizes teamwork and safety.