Pet Store Shift Leader: Retail Ops & Team Coach

Pet-Supermarket; Marble Falls (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Pet Supermarket in Marble Falls, TX is seeking a Shift Manager to support the Store Manager in daily operations, sales, merchandising, animal care, and policy enforcement. This role reports on duty in absence of managers and helps communicate our vision to the team.

You will lead teams, maintain store standards, oversee safety and customer service, and coordinate with rescue agencies for community events. Candidates should have at least one year in retail management and are encouraged to bring a

Qualifications

• Minimum 1 year in a retail management role.
• Enjoy working with and around animals.
• College degree is an asset.

Responsibilities

• Prioritize, assign, and delegate daily goals and tasks to the team.
• Monitor customer service and selling models; report observations to store management.
• Lead with professionalism; model brand standards and customer service excellence.
• Support store management in safety, cleanliness, and animal care.
• Assist inventory management and ordering within budget.
• Assist in training new hires and merchandising guidelines.
• Complete tasks as assigned by store management.

Skills

Retail management

Customer service

Team leadership

Communication

Education

College degree, an asset

Job description

Pet Supermarket in Marble Falls, TX is seeking a Shift Manager to support the Store Manager in daily operations, sales, merchandising, animal care, and policy enforcement. This role reports on duty in absence of managers and helps communicate our vision to the team.

You will lead teams, maintain store standards, oversee safety and customer service, and coordinate with rescue agencies for community events. Candidates should have at least one year in retail management and are encouraged to bring a