Pet Store Shift Lead: Team Leader & Customer Champion

Pet-Supermarket; Lake City (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Pet Supermarket in Lake City, FL is seeking a Shift Manager to support the store management team in daily operations, including sales, merchandising, animal care, and adherence to all company policies. The role partners with the Store Manager to drive sales and manage the team.

You will lead by example, ensure customer satisfaction, handle inventory, and train new hires, while maintaining a safe environment for staff and pets.

Qualifications

• Minimum 1 year in a retail management role.
• Enjoy working with and around animals.
• College degree, an asset.

Responsibilities

• Lead and delegate daily goals to associate team and ensure proper completion.
• Monitor customer service and selling models; communicate observations to Store Manager/Assistant Manager.
• Maintain professionalism and a positive attitude in the workplace.
• Plan and execute community events with rescue agencies; develop relationships.
• Maintain a safe store environment and animal care; protect assets.
• Support inventory management and ordering within budget.
• Complete training checklists and merchandising guidelines; support new hire training.
• Complete tasks and other duties as assigned by store management.

Skills

Customer Focus

Motivating Others

Drive for Results

Listening

Compassion

Time Management

Delegation

Education

College degree

Job description

Pet Supermarket in Lake City, FL is seeking a Shift Manager to support the store management team in daily operations, including sales, merchandising, animal care, and adherence to all company policies. The role partners with the Store Manager to drive sales and manage the team.

You will lead by example, ensure customer satisfaction, handle inventory, and train new hires, while maintaining a safe environment for staff and pets.