Shift Manager-7836

Wendy's Restaurant Franchise; Cheyenne (WY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus Potential

Employee Referral Program

Job summary

Wendy's Restaurant Franchise in Cheyenne, WY is looking for a dedicated Shift Manager. In this role, you will utilize customer service skills to create a positive dining experience. The position offers flexible work schedules, training paths for career growth, and a fun workplace.

Successful candidates will have experience in customer service, the ability to multi-task, and a commitment to quality. Employee benefits include Paid Time Off and bonus potential.

Qualifications

• One or more years of restaurant, retail, or customer service experience.
• Candidates must be at least 18 years of age.
• Must have or be willing to obtain ServSafe certification.

Responsibilities

• Deliver exceptional quality and service to customers.
• Support General Manager to maintain engaged work culture.
• Assist in training and developing team members.

Skills

Customer service

Teamwork

Multi-tasking

Job description

Job Details: Job Location: 7836 DELL RANGE - CHEYENNE, WY 82009 Salary Range: $18.00 Hourly

What You’ll Do

As a Shift Manager at Wendy’s you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day! You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees.

What You Can Expect

We offer our Shift Managers the opportunity to grow and develop to their personal level by offering flexible work schedules, clear and defined training paths for career growth and a fun, team-oriented workplace. Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

What We Expect From You

You will be joining a team of enthusiastic, dedicated professionals who are committed to giving every customer "A Cut Above" experience each and every day. Continued success depends on each team member working hard to deliver exceptional quality and service to our guests. We are committed to providing you all the support and resources you need to perform your job effectively and in return we ask that you provide us with your best efforts.

Qualifications

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Candidates must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved.
• The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless to do so would cause the Company an undue hardship.

Equal Opportunity Employment

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We may provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.