Shift Manager-4035

Wendy's Restaurant Franchise; Longmont (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus Potential

Employee Referral Program

Job summary

Wendy's in Longmont, CO is seeking a Shift Manager to lead a fast-paced restaurant team. You will apply your customer service skills and knowledge of safety regulations to deliver a WOW experience to guests and crew members every day, while supporting the General Manager in running an engaging operation.

We offer flexible schedules, defined training paths, and a team-oriented workplace. Eligible for Paid Time Off, quarterly bonus potential, and an employee referral program.

Qualifications

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Must have ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi-task in a fast-paced environment while maintaining composure.
• Stand for prolonged periods and lift up to 50 pounds; headset use.
• Must be 18+ and have documents required by state and federal law.
• ADA accommodations available upon request.

Responsibilities

• Lead and support staff to ensure health and safety regulations and a WOW guest experience.
• Assist the General Manager in creating and maintaining an engaged team culture.
• Provide excellent customer service and uphold company standards.
• Participate in shift management and daily operations to ensure smooth service.

Skills

Customer service

Teamwork

Multitasking

Open/Close Manager

Kitchen Manager

Customer Service Manager

ServSafe certification

Job description

Job Details

Job Location: 4035 HOVER - LONGMONT, CO 80501 Salary Range: $19.50 Hourly

WHAT YOU'LL DO

As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day! You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees!

If you enjoy working for a company that rewards your drive to be the best by offering industry leading compensation and you enjoy working in a fast-paced, friendly environment, then Wendy's is the choice for you!

WHAT YOU CAN EXPECT

We offer our Shift Managers the opportunity to grow and develop to their personal level by offering flexible work schedules, clear and defined training paths for career growth and a fun, team-oriented workplace.

Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

We get you. We got you.

WHAT WE EXPECT FROM YOU

You will be joining a team of enthusiastic, dedicated professionals who are committed to giving every customer "A Cut Above" experience each and every day. Continued success depends on each team member working hard to deliver exceptional quality and service to our guests. We are committed to providing you all the support and resources you need to perform your job effectively and in return we ask that you provide us with your best efforts.

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We may provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

QualificationsQualifications, Knowledge and Essential Functions:

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Candidates must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi-task while maintaining composure and giving sound advise and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved.
• *The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless to do so would cause the Company an undue hardship.
• **The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpretated as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job,
• ***This Position Accountability should not be construed as creating an express or implied contract for any purpose and it should not be relied upon as assuring any employee continued employment contrary to the Company’s “At-Will” policy.