Shift Manager - 1786

Five Guys; Brighton (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the food service sector is seeking dynamic Shift Managers to lead daily operations and ensure top-notch customer service. This role offers a fast-paced, high-energy environment where you can thrive while working with fresh ingredients and high-quality products. With a strong emphasis on career growth and internal promotions, this position provides an exciting opportunity to inspire your team while maintaining high standards of service and product quality. Join a culture that values humility, exceeding expectations, and leading by example, making a significant impact in a vibrant workplace.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Free Meals during Shifts

Employee Assistance Program

Employee Relief Fund

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• High standards for yourself and your team.

Responsibilities

• Direct daily operations in the General Manager’s absence.
• Ensure compliance with company standards in product prep and delivery.

Skills

Supervisory Experience

Customer Service

Team Leadership

Education

High School Diploma

Job description

The pay for this position is $18.00/hour +Tips +Bonus

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities for directing daily operations in the General Manager’s absence. This includes ensuring compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm, with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility, Employee Assistance Program, and an Employee Relief Fund.
• Real career growth with plans to open over 1000 new locations across North America, with emphasis on promoting from within.
• Secret Shopper bonus plan in addition to base pay. Everyone working during Secret Shopper shifts is eligible for bonuses based on visit results.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and potential bonuses
• Work with fresh ingredients and high-quality products
• A fun work environment where food quality and safety are taken seriously but without taking ourselves too seriously
• Amazing growth opportunities
• Free Meals during shifts
• 401(k), Medical, Dental, and Vision insurance based on eligibility

What are we looking for?

* 1-2 years of supervisory experience in food service or retail preferred
* Passion for creating a great workplace for your team
* Enthusiasm for making customers’ day with excellent service and a big smile
* Honest, energetic, motivational, and fun personality
* High standards for yourself and your team

Five Guys Core Convictions:

• Remain Humble - Never above doing the dishes.
• Exceed Expectations - Consistently give more than asked for.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Show what great leadership looks like.

Click here for a detailed description of this position

Five Guys participates in eVerify. Click here for eVerify information.

Additional links provide information about your rights and employment policies, including the eVerify Notice of Participation, Right to Work Poster, and EEOC poster.

By applying, you acknowledge that we are an eVerify employer and have read the Detailed Position Description and our Privacy Policy.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

We strive to increase diversity, including women, people of color, veterans, and individuals with disabilities.

Qualifications include a preference for a High School diploma and supervisory experience in food service or retail. Behaviors valued include inspiring leadership.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more, review the Know Your Rights notice from the Department of Labor.