Shift Manager - 1511

Five Guys; Hilton Head Island (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

Five Guys is seeking a Shift Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have supervisory experience in food service, a passion for teamwork, and a commitment to maintaining high standards. This role offers competitive pay, bonuses, and opportunities for career growth within the company.

Benefits

Medical, dental, and vision benefits

401(k) with match based on eligibility

Employee Assistance Program

Free meals during shifts

Career growth opportunities

Qualifications

• 1-2 years supervisory experience in food service or retail preferred.
• Passion for creating a great team environment.
• Enthusiasm for customer service.

Responsibilities

• Direct daily operations in absence of General Manager.
• Ensure compliance with company standards in product prep and delivery.
• Manage customer relations and restaurant maintenance.

Skills

Leadership

Customer Service

Team Management

Education

High School diploma

Job description

Position Compensation

The pay for this position is $20.00/hour + Tips + Bonus

About Five Guys

We serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift Manager Responsibilities

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities such as directing daily operations in the absence of the General Manager. This includes ensuring compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management, among other duties.

What to Expect

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive benefits: medical, dental, vision, pet insurance, 401(k) with match based on eligibility, Employee Assistance Program, and Employee Relief Fund.
• Career growth with plans to open over 1000 new locations across North America, emphasizing promotion from within.
• Secret Shopper bonus plan in addition to base pay. Bonuses are available for shifts during secret shopper visits.

Benefits

• A fast-paced, high-energy environment
• Competitive pay and bonuses
• Use of fresh ingredients and high-quality products
• A fun work environment with a focus on food quality and safety
• Growth opportunities
• Free meals during shifts
• Eligibility-based 401(k), medical, dental, and vision benefits

Candidate Requirements

* 1-2 years supervisory experience in food service or retail preferred
* Passion for creating a great team environment
* Enthusiasm for customer service and delivering excellent food with a smile
* Honest, energetic, motivational, and fun personality
* High standards for self and team

Core Convictions

• Remain Humble: Never above doing the dishes
• Exceed Expectations: Always give more than asked
• Always Do The Right Thing: Guided by conscience and grit
• Lead By Example: Demonstrate great leadership

Additional Information

Click here for a detailed position description

Five Guys participates in eVerify. Click here for eVerify information.

Learn about your rights and our participation in this program through the following links:

• eVerify Notice of Participation - English
• eVerify aviso de participación - Español
• Right to Work Poster - English
• Derecho al trabajo en cartel - Español

Know Your Rights EEO poster: https://www.eeoc.gov/poster

By applying, you acknowledge our employment policies and have read the Detailed Position Description and Privacy Policy.

We are an equal opportunity employer, committed to increasing diversity and inclusion in all areas of our company.

Qualifications: High School diploma preferred. Experience: Supervisory experience in food service or retail preferred. Behaviors: Leadership qualities such as inspiring teammates.

Employer is committed to compliance with federal employment laws and provides rights information as required.